NB Power Outage Map – Check Current Outages & Report
When the power cuts out in New Brunswick, the first thing most people reach for is their phone – not to call NB Power, but to check the outage map, which updates every 10 minutes and shows whether your neighbourhood is in the dark and when help is on the way. This practical walkthrough explains how to find and read the NB Power outage map, report problems, and stay safe.
Customers tracked: 474,044 ·
Current outages: 1,033 ·
Last updated: 2026-05-22 02:00:17 PM ·
Emergency contact: 1-800-663-6272
Quick snapshot
- NB Power’s official outage map is live at nbpower.com/outages (NB Power)
- Emergencies: call 1-800-663-6272 or 9-1-1 for downed lines (NB Power) (nbpower.com/outages)
- Specific cause for individual outages may not appear on the map right away (NB Power)
- Map refresh frequency not always visible to users – NB Power says data refreshes every 10 minutes (NB Power Outages)
- Third-party aggregator updates may lag behind the official map (NB Power recommends official channels)
- Outage map data refreshes every 10 minutes (NB Power Outages)
- Estimated restoration times are shown for some, but not all, outages (NB Power Outages)
- Report your outage online at nbpower.com or call 1-800-663-6272 (City of Fredericton) (City of Fredericton safety guidance)
- Stay 10 metres away from downed power lines (City of Fredericton safety guidance)
The table below summarizes key details about NB Power outage services.
| Item | Details |
|---|---|
| Utility Name | NB Power (New Brunswick Power) |
| Customers Served | 474,044 |
| Outage Map URL | nbpower.com/Open/Outages.aspx |
| Emergency Phone | 1-800-663-6272 |
| Last Updated | 2026-05-22 02:00:17 PM |
| Environmental Emergencies | 1-800-565-1633 |
NB Power outages Today
What are the current NB Power outages?
- As of the last update, 1,033 outages were active, affecting customers across New Brunswick (NB Power Outages).
- The outage map shows total customers served at 474,044 (NB Power).
- Data refreshes every 10 minutes, so the numbers are close to real-time (NB Power map page).
To see the current situation, open the map and zoom to your area. The colours indicate the number of customers affected per outage – darker shades mean larger groups.
How to check NB Power outage status
- Visit nbpower.com/outages to view the interactive map.
- Enter your phone number or account number to see if your address is specifically listed (NB Power).
- No account? Zoom in on the map to find your street.
NB Power customers can get a near-instant view of outages in their neighbourhood, but the map is most accurate when you search by account number. If you can’t find your outage online, call 1-800-663-6272.
The pattern: The combination of live data and self-serve search means you can often avoid a phone call entirely – unless the outage just started and hasn’t appeared yet.
NB Power outage map Fredericton today
Is there an outage in Fredericton now?
- The NB Power map lets you zoom directly to Fredericton and view outage clusters (NB Power Outages).
- As of 2:00 PM on May 22, 2026, the map shows active outages in several Fredericton neighbourhoods (data from NB Power).
- For street-level details, enter your address or zoom to the Fredericton area.
How to view Fredericton outage map
- Go to nbpower.com/Open/Outages.aspx – the map loads centred on the province.
- Use the zoom controls or search “Fredericton, NB” to centre the view.
- Outage icons (coloured dots) show the number of customers affected per incident.
If an outage icon in Fredericton shows “wait” or “pending”, the estimated restoration time hasn’t been calculated yet. That doesn’t mean crews aren’t working – just that the system hasn’t processed a timeline.
The catch: The map doesn’t show individual houses without a search, so you’ll need your account number or phone number to confirm your specific address is affected.
Any power outages today near me
How to find outages near your location
- Open the NB Power outage map and allow your browser to share your location (or type your postal code).
- The map will reposition to your area and display any nearby outages (NB Power map guide).
- For privacy, you can enter a nearby street name instead of your exact address.
Using the NB Power outage map by address
- Click the “Search by phone number or account number” field and input your NB Power account number to see if your service point is affected (NB Power Outages).
- Alternatively, enter your phone number – NB Power links phone numbers to service addresses for outage calls.
- Third-party aggregator PowerOutage.com also tracks NB Power data, but its updates may lag behind the official map.
Always use the official NB Power map for the most current data. Third-party sites like PowerOutage.com provide useful historical context but are not as timely for active emergencies (NB Power recommends official channels).
Why this matters: Checking the map before calling NB Power saves you time and reduces hold times for other customers who may have critical emergencies.
NB Power outage reporting
How to report an outage to NB Power
- Call 1-800-663-6272 (toll-free) – available 24/7 (NB Power Outages).
- Report online at nbpower.com/outages (not all browsers support this feature – mobile users may prefer the phone line).
- For downed lines, call 9-1-1 first, then NB Power.
What information do you need to report?
- Your account number (found on your NB Power bill).
- The phone number associated with your account.
- A description of the issue (e.g., partial power, no power, sparking wires).
Phone reporting is fastest during big storms because the automated system can process reports without overwhelming operators. Online reporting is convenient but may be slower if the website is under load.
The implication: Having your account number handy before an outage strikes can cut your reporting time from minutes to seconds.
How to Report an NB Power Outage – Step by Step
- Check the map first to confirm the outage isn’t already reported: visit nbpower.com/Open/Outages.aspx.
- If not listed, call 1-800-663-6272 – you’ll be prompted to enter your phone number or account number.
- Provide details to the automated system or operator: how many customers affected (if you know) and any visible hazards.
- Note your reference number – NB Power may give you a case number for follow-up.
- Stay safe – if you see a downed line, keep at least 10 metres away and call 9-1-1 immediately (City of Fredericton safety advice).
- Track restoration by revisiting the map – NB Power updates it every 10 minutes.
NB Power outage cause today
Common causes of NB Power outages
- Severe weather: High winds, lightning, freezing rain, snow, rain, and flooding are the most frequent causes in New Brunswick (NB Power – Outages and Weather).
- Wildlife: Squirrels, birds, and raccoons often come into contact with equipment, causing short circuits (NB Power).
- Vehicle accidents: Cars that hit utility poles or transformers can knock out power to entire blocks (NB Power).
- Vandalism: Deliberate damage to electrical infrastructure is rare but can disrupt service and put workers at risk (NB Power).
How to get information on specific outage cause
- Zoom into an outage icon on the map – some show a brief cause description (e.g., “tree on line”).
- Call NB Power at 1-800-663-6272 and ask for the cause of a specific outage number.
- Check NB Power’s social media (X/Twitter) for regional updates.
If the map doesn’t list a cause, it’s often because crews are still investigating. Don’t assume the worst – NB Power typically posts cause details once they’re known.
The pattern: Weather-related outages are the most common in New Brunswick, especially during winter storms and spring thaw. Wildlife interruptions are more frequent in suburban and rural areas.
Clarity: What we know vs. what’s uncertain
Confirmed facts
- NB Power outage map is available at nbpower.com/outages (NB Power)
- Emergency phone: 1-800-663-6272 (NB Power)
- Downed line safety: stay 10 metres away (City of Fredericton)
What’s unclear
- Exact cause of individual outages may not be immediately disclosed on the map
- Map refresh frequency is not displayed to users – NB Power says 10 minutes but users cannot verify live
- Estimated restoration times are not guaranteed; they can change as crews assess damage
- Outage cause info may not be posted until after investigation is complete (NB Power)
Quotes from Officials
“For updates, please click on the outage map here: nbpower.com/Open/Outages.aspx.”
— NB Power official account on X (Twitter), directing customers to live map
“If you see a downed power line, stay at least 10 metres away and call NB Power immediately at 1-800-663-6272.”
— City of Fredericton, official safety guidance
For NB Power customers in New Brunswick, the process is straightforward: check the official outage map first, report your outage by phone or online, and keep a safe distance from any downed lines. The map is updated every 10 minutes, but during major storms the volume of reports can cause delays – so if your outage isn’t showing up, calling 1-800-663-6272 remains the fastest way to get on the repair list. NB Power recommends keeping your account number handy to expedite outage reporting during emergencies.
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bluettipower.ca, nbpower.com, nbpower.com, nbpower.com, poweroutage.com
For those checking outages across the Maritimes, the NB Power outage map provides similar real-time updates for New Brunswick customers.
Frequently asked questions
How to interpret the outage map colors?
Each outage icon is colour-coded by the number of customers affected: lighter shades (yellow) indicate fewer than 50 customers, darker shades (red) indicate 500 or more. Click the icon for the exact count.
What does ‘wait’ mean on the NB Power outage map?
“Wait” means crews have not yet provided an estimated restoration time. It doesn’t mean work has stopped – just that the timeline hasn’t been finalized.
Can I report an outage by text?
NB Power does not currently accept outage reports by text message. Use the online form or call 1-800-663-6272.
Is there an NB Power outage app?
NB Power does not have a dedicated mobile app. The outage map is mobile-friendly and can be accessed through any browser at nbpower.com/outages.
How to prepare for a power outage in New Brunswick?
Keep a flashlight with fresh batteries, a battery-powered radio, and a charged power bank. Stock enough non-perishable food and water for 72 hours. Charge all devices when a storm is forecast.
What is the difference between a planned and unplanned outage?
Planned outages are scheduled for maintenance or upgrades – NB Power notifies affected customers in advance. Unplanned outages are caused by weather, accidents, or equipment failure and are handled as emergencies.
How often is the NB Power outage map updated?
NB Power says the outage data refreshes every 10 minutes (official site). During major events, updates may be less frequent as the system processes high volumes.
What areas of New Brunswick are affected by power outages today?
Check the live map at nbpower.com/Open/Outages.aspx for the most current list of affected regions. As of 2:00 PM on May 22, 2026, active outages were reported in Fredericton, Moncton, Saint John, and several rural areas (NB Power map data).
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